Note:

Position Title

Maint Radio Dispatcher

Custom Job Purpose

This position exists to perform responsible, technical work in the operation of telephone and radio communications equipment.

Essential Functions of this Job

Receives telephone and personal callers, and when the supervisor is busy, screens and transfers to subordinates. Monitors and responds to radio communications from mobile vehicles. Dispatches appropriate trades to locations to resolve issues as necessary. Maintains telephone and radio logs. Maintains computer-related files as required by supervisor. Sorts and files correspondence, reports, vouchers or other materials. Must be able to perform physical tasks as set forth in the Physical Environment section of this document.

Essential Functions of this Job (cont.)

Non-Essential Functions of this Job

Performs other duties as assigned.

Qualifications

Graduation from high school, completion of GED, or trade school.

Knowledge, Skills and Abilities

Three years verifiable clerical experience. Experience in data input involving a computer is preferred. Some knowledge of the proper use of communications equipment. Ability to keep routine records and make simple reports. Ability to understand and follow written and oral instructions. Ability to express ideas clearly and concisely. Ability to meet and deal with the general public in an effective and courteous manner. Capable of handling emergency situations as they arise in an efficient and effective manner, to include ensuring that appropriate trades arrive in the necessary time to resolve the issues. Bilingual/biliterate preferred.

Work Context

Requires mostly sitting and some standing, walking and moving about to coordinate work. Requires face-to-face discussions and contact with children, individuals and/or teams. Requires the use of alternative communication systems such as electronic mail, telephones, two way radios and computers. Requires coordination of work tasks to establish priorities, set goals and meet deadlines. Requires work with both internal and external contacts, and with the public.

Physical Environment

Requires working both indoors and outdoors. Requires sitting for the majority of the day, and the ability to frequently lift, carry, move and/or position objects weighing up to 20 pounds, and infrequently more than 20 pounds.

Collective Bargaining Agreement

8 - AFSCME - Maintenance - 12-mo. OSP

Salary Grade

N/A

Pay Grade

AFSCME Cust/Maint/Veh Svcs

FLSA Status

Non-Exempt

Local Code

9947

EEO5

52

Approval Date

12/12/2012

Date Last Revised